Important notice to all our customers
Please be aware that Emerald Banjos will not dispatch any banjo without the protection of a hard shell case, customs and couriers have in the past broken our banjos thus causing heartache to all concerned.
As a blanket rule we have decided to make it our policy to only send banjos to customers in a hard case. Most banjos have a hard case included within the sale, where this is not stated the customer will be made aware of this rule and they can either pay for a hard case at cost or pick up the banjo in person.
Please be aware that Emerald Banjos will not dispatch any banjo without the protection of a hard shell case, customs and couriers have in the past broken our banjos thus causing heartache to all concerned.
As a blanket rule we have decided to make it our policy to only send banjos to customers in a hard case. Most banjos have a hard case included within the sale, where this is not stated the customer will be made aware of this rule and they can either pay for a hard case at cost or pick up the banjo in person.
